Frequently Asked Questions

What are eyelash extensions?

Eyelash extensions are a customized service lash artists perform to instantly give you longer, fuller looking eyelashes by using a method that takes one or multiple extensions and applying them individually to your natural lash.

How long do eyelash extensions last?

Depending on how well you care for your extensions after your initial first set, they can last up to 3.5 weeks before needing a fill. Maintaining them is simple - use oil free products around your lashes, brush them daily, and don’t pick. After all, eyelash extensions are supposed to make your life more convenient.

How do i know if i'm a good fit to get lash extensions?

Lashes can be for anyone, really. If you want to wake up feeling ready-to-go without touching your face, save time by not wearing mascara, leave your makeup bag at home when you go on a vacation, or are just looking for longer, fuller looking lashes – extensions are for you. If you’re not into the maintenance of them, try a lash lift instead!

What should I know before my first lash appointment?

You should arrive with a clean, makeup-free face. Prepare for 1-1.5 hours of laying down with your eyes shut. Go to the bathroom beforehand, silence your phone, and settle into our comfortable lash beds. We recommend staying away from caffeine at least two hours beforehand, as caffeine can cause fluttery eyes - making it hard for us to apply the extensions. We recommend you call for a phone consultation first before booking an appointment if one or more of the following applies to you: you are currently taking Accutane®, you have severe sensitive skin, you are on medication for skin related conditions, or you’ve had a poor reaction to a lash or brow service in the past.

What is your cancellation policy?

A minimum of 24 hours notice of a reschedule or cancellation request is required to avoid a 50% cancellation fee of the service. A no call, no show will result in a 100% charge of the service amount. Thank you for your cooperation!

What if I’m late to my appointment?

We understand things happen! We kindly ask that you plan to arrive a couple minutes before your appointment time. If you are more than 15 minutes late to your service, we reserve the right to reschedule your appointment.

Where is the best place to park?

At our Edina location, there is first come, first serve street parking that is free. In addition to that, there are free parking ramps both North and South of our salon, one off of Market street, and the other off 49th and France near Lunds and Byerlys. There is also free parking behind the store “Anthrolopolgie” that is located right across the street from us. Our Edina location is second level, above the store “Paper Source” on the corner of 50th and France. Use the door under our business sign to access us at the very top of the stairs.

At our North Loop location, there is free first come, first serve parking directly behind our salon. There is easy metered street parking available right outside our salon that is quick and convenient. We recommend downloading the app “Minneapolis park mobile” for an easy way to pay for parking from your phone. We are located right next to the restaurant “Red Cow.”